Privacy Policy

Effective Date: 10/20/2025

Welcome to Swapnachura (https://swapnachura.in). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us at:
📞 Phone: +91 74394 41191
📧 Email: swapnachuraofficial@gmail.com
📍 Address: Bhatpara, West Bengal, India

2. Information We Collect

We collect information directly from you and through your interactions with our website. This may include:

Personal Information: Name, email address, phone number, postal address, and payment details (if applicable).
Activity Data: Reviews, feedback, donations, and interactions with our website.
Technical Data: Browser type, IP address, device information (used only for security and website functionality, not tracking).

3. How We Use Your Information

We use your information only for purposes directly related to our NGO’s operations, including:

Processing donations, volunteer sign-ups, and event participation.
Providing receipts, updates, and necessary communications.
Ensuring website functionality and security.
Complying with legal and regulatory requirements.

4. Third-Party Services

We may use third-party platforms and services to enhance our operations. These include:

Payment Processing: PhonePe or similar gateways for secure donations.
Media & Design: Freepik and other creative resources for visuals.
Hosting & Security: Web hosting and analytics tools to maintain site performance and protection.

Each third-party service has its own privacy policy, and we encourage users to review them before providing any personal data.

5. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive data, such as payment information, is encrypted and handled through secure channels.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data by contacting us.

7. Your Rights

You have the right to:

Access, update, or correct your personal data.
Request deletion of your personal data (subject to legal limitations).
Withdraw consent where applicable.
Opt out of non-essential communications.

8. Cookies and Tracking

We currently do not use cookies for tracking or analytics purposes. If this changes, we will update our policy and obtain user consent where necessary.

9. Children’s Privacy

Our services are open to all, but we do not knowingly collect data from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.

10. Legal Compliance

We comply with applicable data protection laws in India, including the Information Technology Act, 2000, and any relevant data privacy regulations.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

12. Your Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.